Q: Are data shared across Android, iOS, and PC (including Steam)?
A: Yes. The official Android, iOS, and PC versions (including Steam) all support cross-platform data sharing. Grandmasters can log in with the same account and switch freely between devices to play.

Q: Is there a PC version of the game?
A: Yes, there is currently a PC version available. Grandmasters can download it through the official website, related links on the official Facebook fan page, or by searching the game title on Steam.

Q: How will pre-registration rewards be distributed?
A: Pre-registration rewards will be sent to Grandmasters via in-game mail. They can be claimed once your character reaches Lv. 6. In addition, there will also be plenty of events in the official community, so be sure not to miss them.

Q: What should I do if I get an “Installation Failed” message after downloading the game?
A: Please try the following:
1. Check whether your device meets the minimum system requirements.
2. Make sure your device has enough storage space available. Please reserve at least 2 GB of free space. If storage is insufficient, clear some space and try installing again.
3. Re-download the installation package and try again.

Q: What should I do if the game disconnects or fails to connect?
A: Please check your network connection and try switching between Wi-Fi and mobile data to ensure a stable connection. If the issue continues, please contact Customer Support for assistance.

Q: What should I do if my in-game purchase has not been received?
A: Please wait a few minutes first, as network fluctuations may cause delays. If the purchase still has not been delivered after some time, please contact Customer Support for assistance.

Q: What should I do if I encounter a bug, have a question, or want to submit feedback?
A: Please contact Customer Support and follow the instructions provided in the reply. We will assist you or respond as soon as possible.